A working day means between 08:00 – 17:00 Monday to Friday. It does not include Saturday, Sunday or public holidays.
If you need to request access, make a booking, or amend your booking you need to provide us with a minimum of two full clear working days’ notice.
For example, if on a Friday you call us at 14:00 to request access, the earliest you could access your items (depending on availability) would be the following Wednesday. Or if you wish to amend your booking which is on a Thursday, the latest you could call to amend would be the Monday before 17:00.
