Billing Error If your bill is not what you expected or you suspect that there may be an error then please call...
Unused full month of storage We are sorry but there is no refund for unused periods of storage should you take your items out of...
Property damage If your property has been damaged by our crew during a collection or a return, then you need to notify...
Item lost or damaged If you have taken out pod protection with us and an item has been lost or damaged then you need...
Overbooked or unused storage space If you do not use the number of storage units (easyPods) booked, no need to worry. This will be amended...