No call received You should have already received a few emails regarding your collection day confirming your arrival time. If you do not...
Something got left behind or left in a unit If you find yourself with an item that was supposed to be put in storage or vice versa, we advise...
Payment trouble If you are experiencing difficulties with payments, please call our Customer Experience team on 01895 541323 as soon as possible to...
Item disposal Unfortunately, we do not operate a disposal business and are unable to dispose of your items.
Two clear working days A working day means between 08:00 – 17:00 Monday to Friday. It does not include Saturday, Sunday or public holidays. If...