General

General

Find answers to broad questions about easyStorage services, policies, and what makes us a great storage solution.

How do I make a booking?

How do I reschedule or cancel my booking?

When do I pay?

How long does my 50% introductory discount last?

Do you take cash payments?

What do I do if my items have been damaged or lost while in storage?

How do I leave a review for easyStorage?

How do I create an online account?

How do I make a complaint?

How do I login to my online account?

How do I change the password for my online account?

I still haven't received a confirmation email?

How do I know my things are in good hands?

Are my items stored securely?

Can I purchase extra protection for my storage?

How do I change my payment method?

What payment methods do you accept?

Do your prices include VAT?

What if my payment is late?

What are your office opening hours?

What is the minimum period I can store things for?