Return costs are a fixed fee per storage unit (easyPod), this covers the cost of the physical manpower of the crew unloading your items. This is an additional fee to that paid for the collection of your items. Please note that there will be a mileage fee if you are having your belongings returned to a location that is more than 10 miles from where we collected them.
If you have any questions, please feel free to contact our Customer Experience team by emailing [email protected] or calling 0330 822 4932.