Congestion charge Please note that if your collection or return is in London within the congestion charge zone, this charge will be...
How many loaders are provided? Usually, 2 loaders are provided. This allows for the safe lifting of heavier or larger items and means faster loading....
Arrival time When you make a booking, you will be given an arrival window. The crew will give you a call, half...
Do you have to be at a collection or return? You do not need to be present during your collection or return, but we do need an approved and responsible...
Property access & parking We require clear access from our parked van to the property and this is your responsibility to arrange – remember,...