Accessing pods After receiving an access confirmation email, you will be able to see the confirmed appointment time as well as the...
Giving notice for a return We recommend giving as much notice for a return as you can to save disappointment, you can change your slot...
Can you come to inspect the warehouse and units? We’re happy for you to visit to look at where your items would be stored before booking, however, this is...
Access dates & times You can access your items from 09:00 – 16:00 Monday to Friday, depending on availability. Access is not available on...
Depot locations Our secure purpose-built climate-controlled depots are often based in more remote locations so that we can pass along extra savings...