Is there anything you won’t cover?

There are some items we won’t cover:

• Any prohibited items (see ‘Is there anything I can’t store?’)
• Damage caused by the inclusion of liquids, perishable goods or any of the prohibited items listed
• Electrical or mechanical damage to any appliance, instrument, clock, computer or other equipment unless there is evidence of related external damage
• For any goods which have a pre-existing defect or are inherently defective
• Fragile items that are not able to be packed into boxes, such as mirrors, frames, lamps, or artwork such as sculptures and paintings
• Passports, credit or debit cards or important documents (including passports, tenders, share and option certificates)
• Jewellery, watches, trinkets, precious stones or metals.
• Fragile items such as crockery
• Items not packed into double-walled cardboard boxes or hard-shelled suitcases
• Incidental damage or loss

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