Updating billing address

To change the billing address we have on file for you, please email [email protected] or call our Customer Experience team on 0330 822 4932 .

Please note that you will need to pass the security questions to make any changes to the account. You will need to update our Customer Experience team on any changes to billing information.

You can add a new card through your online account, but you will need to call us directly to delete the old card. Please also be aware that your billing address will not automatically change if you move property.