easyStorage Knowledge Base
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  • Billing Error

    If your bill is not what you expected or you suspect that there may be an error then please call...
  • When is payment taken?

    Payment is charged per calendar month and is taken every month on the same date as your collection.
  • Congestion charge

    Please note that if your collection or return is in London within the congestion charge zone, this charge will be...
  • Cash payment

    Our staff are unable to accept any cash payments and will only take card payments.
  • Failed payments

    If a payment fails for any reason, you will receive an automatic email every day from the date of payment...
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