When is payment taken? Payment is charged per calendar month and is taken every month on the same date as your collection.
Failed payments If a payment fails for any reason, you will receive an automatic email every day from the date of payment...
Billing Error If your bill is not what you expected or you suspect that there may be an error then please call...
Congestion charge Please note that if your collection or return is in London within the congestion charge zone, this charge will be...
Do we charge by the week? We are sorry but we do not charge by the week, only the month. However, if you book your return...