Payment & Billing

We recommend notifying us of the damage as soon as possible by emailing our Customer Experience team at [email protected]. If...

Please note that if your collection or return is in London within the congestion charge zone, this charge will be...

If a payment fails for any reason, you will receive an automatic email every day from the date of payment...

We like to keep things simple so we charge fixed fees. One for collection and one for return of each...

We are sorry but there is no refund for unused periods of storage should you take your items out of...